I like to offer full transparency to avoid the possibility of any exchanges so please don’t be afraid to ask for any clarifications if you are ever unsure of any product before your purchase. I am more than happy to be accommodating to any help you may need!
I do offer free repairs at my discretion. Images will need to be provided with proof of damaged item within 14 days of receiving item in order to qualify for this process. Cosmic Cottage Creations will cover costs of return shipping in these cases. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If product is in good condition and you simply change your mind, I offer exchanges for items in my shop, up to the amount you have originally paid for the item(s) you will be exchanging. Customer will be be responsible for a percent of the return shipping charges.
No money-back returns are accepted. Thank you for understanding!